Thank you for replying! I know nothing about mechanics, that's the best way I can explain it. 😄
It sounds like it could be a fuse, that's what the owner is saying that it is the fus, but that the car needs to be brought to the dealer for them to change it. I don't mind bringing it to the dealer to get the fuse changed, my fear is that it could be something else. That's why I am inquiring to see of anyone else has had this issue before.