the CAN-H & CAN-L are not hooked up correctly..
the K-line is not hooked up correctly..
there are several posts on both these topics.. now that you know the source of your troubles, try the search..
good luck..
the CAN-H & CAN-L are not hooked up correctly..-unit doesn't know when car starts moving
-unit must be turned on/off manually (shuts off after 30 mins even while driving)
-no directions or radio info in instrument cluster
-units' buttons do not light up
the K-line is not hooked up correctly..When selecting 37 or 56 in VAG-COM error comes back saying the controller could not be accessed