Hello to everybody. I live in Europe in Greece. I have an Audi A3 8P. I retrofited my car with a RNS-E unit. I bought my unit from ebay ( part of my problem )and used your excellent forum to install it at the official dealership since those guys didn't know how to do it. :shock: After the initial installation I had given them a backup DVD map from a friend of mine to test it with. The problem is that after they inserted the dvd the drive shows as empty and what is worse is that the eject button does not seem to work so I'm stuck with a loaded drive that does not show anything inside. The diagnostic shows an eject button error code but I'm not sure if it's the eject button's fault or it is because it does not read the DVDR-DL.The only option they give me in the dealership is a refurbished unit if I return mine and pay an extra of 1700 Euros!! Good god! I haven't found enyone here in Greece that specialises in RNS-E repairs so any suggestions about repair shops in Germany , France,Italy Swiss or UK would be appreciated or anywhere in Europe in general. So please help me get my RNS fully working :roll: